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Privacy Policy

This policy explains what Lightning Miner collects, how we use it, and how users can contact us about privacy requests.

UpdatedJul 31, 2026

Effective date: July 31, 2026

This Privacy Policy describes how Lightning Miner ("Lightning Miner," "we," "us," or "our") collects, uses, shares, and protects information when you use lightningminer.com.

1. Information We Collect

Account information: email address, username, selected currency, account creation date, password hash and password salt, session records, account status, ban or referral-block reasons, and support messages you send us.

Gameplay and earning information: coins, XP, virtual miners, miner levels, mining power, mining energy, selected crypto balances, daily bonus and faucet history, ledger entries, earning history, referral relationships, commission records, and withdrawal history.

Withdrawal information: payout method, currency, amount, status, destination details such as FaucetPay email, wallet address, Lightning address, Lightning Quest account, payout IDs, failure reasons, refunds, and correction records.

Referral, anti-abuse, and device/network information: signup IP address, signup IP hash, referral source, landing page, referrer URL, request headers, captcha verification results, timestamps, and other signals used to detect duplicate accounts, invalid traffic, or reward abuse.

Partner and advertising information: offerwall or PTC provider identifiers, transaction IDs, offer names, event status, reward amounts, payout amounts, IP information, raw postback data, and reversal information reported by partners.

Analytics and cookies: we use session cookies to keep you logged in and Google Analytics to understand site usage. Embedded ad, PTC, offerwall, captcha, or partner frames may also set cookies or collect identifiers under their own policies.

2. How We Use Information

We use information to create and secure accounts, operate the faucet and virtual mining game, calculate balances and rewards, process withdrawals, display earning history, run referrals, prevent fraud, detect duplicate accounts, provide support, debug errors, improve site performance, comply with laws, and communicate with users when needed.

3. How We Share Information

We may share information with service providers and partners that help operate Lightning Miner, including Cloudflare hosting and database services, hCaptcha, Google Analytics, ad networks, PTC providers, offerwall providers, FaucetPay, Lightning Quest, manual payout providers, and email/support tools.

We may also disclose information when required by law, to enforce our Terms, to prevent fraud or abuse, to protect users or the site, during a business transfer, or with your direction or consent.

4. Third-Party Services

Third-party offerwalls, PTC placements, ads, captcha widgets, analytics scripts, payout services, and external links may collect information directly from you. Their collection and use of information are governed by their own privacy policies. Lightning Miner does not control every cookie, identifier, offer decision, or payout review performed by those services.

5. Cookies and Similar Technologies

Lightning Miner uses an essential login cookie named lm_session. This cookie stores a session token in your browser; the site stores only a hash of that token server-side. We also use analytics and embedded partner services that may rely on cookies, pixels, scripts, or browser storage.

6. Data Retention

We keep account, ledger, withdrawal, referral, support, anti-abuse, and partner postback records for as long as reasonably needed to operate the site, resolve disputes, investigate fraud, comply with partner requirements, maintain accounting records, and meet legal obligations. We may retain certain abuse-prevention records after account closure to prevent repeat violations.

7. Security

We use reasonable technical and organizational measures designed to protect information, including hashed passwords, hashed session tokens, access controls, and Cloudflare infrastructure. No online service can guarantee perfect security.

8. Your Choices and Requests

You can contact support@lightningminer.com to ask for help accessing, correcting, or deleting account information. We may need to verify your identity and may keep records when retention is needed for fraud prevention, accounting, partner disputes, withdrawal history, legal compliance, or site security.

You can control cookies through your browser settings. Blocking essential cookies may prevent login or account features from working.

9. Children

Lightning Miner is not directed to children under 13 and should not be used by children under 13. If you believe a child under 13 provided personal information, contact support@lightningminer.com so we can review and take appropriate action.

10. International Users

Lightning Miner may process information in the United States, Canada, or other locations where our infrastructure or providers operate. By using the site, you understand that information may be processed outside your location.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Continued use of Lightning Miner after changes means you acknowledge the updated policy.

12. Contact

Privacy questions and requests can be sent to support@lightningminer.com.

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